Diduenjoy

The Satisfaction survey

that
Engages your customer

The Customer Service survey

that
Stimulates your team

The NPS survey

that
boost your customer acquisition

The The Post-Training survey

that
helps you save time

The Hotel survey

that
Increases your references

Diduenjoy is the first SaaS that combines customer feedback and marketing automation.

Millions of surveys sent every month by companies dedicated to continuously improving customer experience.

Actionable Feedback

Collect all your customer feedback in the Diduenjoy dashboard, Salesforce, Microsoft dynamics, Zendesk or other environments. Enhance your CRM strategy, maximise your commercial strength and optimize your customer relationships.

101 528 feedbacks collected in 2016+16% increase in revenue

Diduenjoy is the SaaS tool we were missing to perform real-time monitoring of our service quality and trigger even more efficient actions. It’s simple and fun. We love it and our clients love it!

Antoine Le Conte

CEO & co-founder

Story Link Video Link

The Long Survey is Dead

In 9 years, response rates on long surveys (>2 minutes) have dropped from 36% to 9%. Our questionnaires are short (less than 20s to complete), fun, design and user friendly. Consequence: 97% of customers who begin our surveys complete them.

Effects

Diduenjoy is extremely easy and fast to implement, including for projects with high degrees of SI complexity like bike sharing systems.

Frédérique Chatelain

Project Director

Their story Watch the video

One-click Integrations

Less than 3 minutes to create and customize your survey and scenarios in a fully autonomous manner. Our integrations allow you to send automatically your survey in a single click, at any stage in the customer journey. Feedback are also synchronised with your CRM tools. No technical skills are required. An API is also available to your developers.

Working With